Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
You have a right under the Data Protection Act 1998 to request access to view or to obtain copies of what information the surgery holds about you and to have ... [continue] Access to medical records
Complaints policy
While the Practice endeavours to offer a very high standard of care there maybe occasions when you may be unhappy about the care you have received. The Practice runs an ... [continue] Complaints policy
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. Registering at the Practice Patients who have permanently moved into ... [continue] How to register
Local support
Click on the links below to find information about local support services. Safeguarding children http://www.worcestershire.gov.uk/safeguardingchildren Domestic abuse http://www.worcestershire.gov.uk/domesticabuse Samaritans https://www.samaritans.org/branches/worcester/
Named Accountable GP For All Patients
The Government states that all patients must be allocated a named GP who are registered at a GP Practice throughout the country. As a patient at Northwood and Alvechurch Medical ... [continue] Named Accountable GP For All Patients
Patient confidentiality
Your confidential patient information Confidential patient information identifies you and says something about your health care or treatment. Information that only identifies you like your name and address is not ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Privacy policy and cookies
National Data Opt-out FAQs 1. What is the national opt-out? It is a service that enable the public to register to opt out of their confidential patient information being used ... [continue] Privacy policy and cookies
Services for young people
If you would like to be involved in the PPG and have your voice heard, please put a suggestion in the suggestion box which is situated in the waiting room ... [continue] Services for young people
Support for carers
Birmingham Area https://www.birmingham.gov.uk/supportforcarers https://www.spurgeonsyc.org/birmingham/ https://www.bsmhft.nhs.uk/service-user-and-carer/carers-families-and-friends/carers-support/young-carers-advice/ Worcester Area http://www.worcestershire.gov.uk/info/20570/carers http://www.shinecancersupport.org/ https://www.carersworcs.org.uk/ Downloads Carers_Factsheet Carer Poster Other resources The Bridge (opens in a new window) – this is a charity which offers a ... [continue] Support for carers
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
The Practice has a zero tolerance policy on verbal or physical abuse from patients to any member of staff. Such patients will be removed from the list immediately.
Your Care Connected
Allowing healthcare professionals to view information from your GP record will provide them with important and potentially life-saving information; it will also help to reduce unnecessary repeat tests, such as ... [continue] Your Care Connected
