Our appointment request form (Online consultation tool) is for non urgent queries. For Medical emergencies you should contact 999 or attend A & E.
Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday)
- use our appointment request form, Monday to Friday from 8am to 6:30pm.
- phone us Monday to Friday, when we are open
- Northwood Medical Centre, on 0121 458 1342
- Alvechurch Medical Centre, on 0121 445 1084
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
When you get in touch, we'll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Routine appointments
To request a routine appointment in the next 7 days
- use our appointment request form, Monday to Friday from 8am to 6:30pm.
- phone us Monday to Friday, when we are open
- Northwood Medical Centre, on 0121 458 1342
- Alvechurch Medical Centre, on 0121 445 1084
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
When you get in touch, we'll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email.
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
To cancel your appointment:
- reply CANCEL to your appointment reminder text message
- fill in a form on our website
- phone us Monday to Friday, when we are open
- Northwood Medical Centre, on 0121 458 1342
- Alvechurch Medical Centre, on 0121 445 1084
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
To access urgent care or urgent treatment centres, you will need to call NHS 111 or visit NHS 111 online first to speak to a professional who, if appropriate, can make an appointment for you.
Erdington Urgent Treatment Centre
Stockland Green Primary Care Centre, 192 Reservoir Road, Erdington, Birmingham, B23 6DJ
North Birmingham Urgent Treatment Centre
Erdington Health and Wellbeing Centre, 196 High Street, Erdington, Birmingham , B23 6SJ
Solihull Urgent Treatment Centre
Solihull Hospital, Lode Lane, Solihull, B91 2JL
South Birmingham GP Urgent Treatment Centre
15 Katie Road, Selly Oak, Birmingham, B29 6JG
Summerfield Urgent Care Centre
First floor, 134 Heath Street, Winson Green, Birmingham, B18 7AL
Washwood Heath Urgent Care Centre
Washwood Heath Health and Wellbeing Centre, Clodeshall Road, Washwood Heath, Birmingham, B8 3SN
Northwood Medical Centre is the PCN hub for Extended Access services for our patients.
If you need medical help now, use NHS 111 online or call 111. NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Find urgent and emergency care services
There is an Urgent Care Centre next to Selly Oak Health Centre, 15 Katie Road, Selly Oak, Birmingham B29 6JG. The Centre is open from 8am to 8pm, seven days a week including Bank Holidays.
Please tell us:
- If there's a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.
To request a home visit you can:
- fill in an online form
- phone us Monday to Friday, when we are open
- Northwood Medical Centre, on 0121 458 1342
- Alvechurch Medical Centre, on 0121 445 1084
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open